We need 2 full business days to process any order received, Monday through Friday. Average delivery time is 3 to 5 business days. We ask that you allow a minimum of 5 business days before contacting us with any questions.
Tracking numbers are provided for all orders AT TIME OF SHIPPING, WHICH WILL BE 2 FULL BUSINESS DAYS AFTER ORDER DATE. IF YOU DID NOT RECEIVE A TRACKING NUMBER, CHECK YOUR SPAM FOLDER.
We only ship within Europe & the USA.
Onstop Hemp Store offers free standard shipping and $100 coupon on all orders $2000.00 via UPS. All orders come in heat sealed re-sealable Mylar bags, inside commercial grade vacuum sealed bags, inside generic tan bubble envelopes or cardboard boxes, with generic return information.
All orders come with a copy of the test results for that product’s corresponding batch. We DO NOT include a bill of lading or an invoice inside the package.
All packages are sent according to our customers shipping method requests (ie: Ground vs. 2nd Day or 3-Day). Onstop Hemp Store is not responsible for any order that is stolen outside the customers’ address, lost in transit, not delivered or seized.
For any specific shipping requests or questions please send a message to firstname.lastname@example.org
For inquiries in to USPS package deliveries please see the link below